Privacy PolicyClear and practical.

1. Who we are

FulfillBridge is a fulfillment coordination brand operated by Best in Malaysia, supporting businesses in Malaysia, Thailand, Indonesia, the Philippines, Singapore and Vietnam.

2. Information we receive

When you contact us through WhatsApp, we may receive your name, phone number, company details, order volumes, SKU information and any other information you choose to share.

The website stores your language preference on your device. If analytics is enabled later, technical information such as browser type, pages visited and approximate location may also be collected after any required consent.

3. How we use information

We use information to respond to enquiries, assess fulfillment requirements, prepare private quotations, coordinate services, improve the website and protect our operations.

4. Sharing and international processing

Information may be shared only as needed with warehouse, technology, delivery and professional-service partners involved in evaluating or delivering the requested service. Because our network covers several countries, information may be processed outside your country.

We do not sell personal information.

5. Service providers and cookies

The site may use Cloudflare for hosting and security, WhatsApp for enquiries, and—only when configured—Google Analytics and Meta Pixel for measurement and advertising. Those providers process information under their own terms and privacy policies.

Non-essential analytics or advertising tools will be loaded only after consent where required.

6. Retention and security

We keep information only as long as reasonably needed for enquiries, service delivery, legal obligations and dispute management. We use reasonable safeguards, but no online transmission or storage system is completely secure.

7. Your choices

You may ask to access, correct or delete information we hold about you, or withdraw consent where applicable. Contact FulfillBridge through the WhatsApp number or fulfillbridge@gmail.com.

8. Updates

We may update this policy when our services, providers or legal requirements change. The latest version will appear on this page.